Dimensions
Accessibility
Accessibility refers to the consistency and predictability of a transport service. An unreliable service characterized by frequent delays, cancellations, or unpredictable variations cannot be trusted for citizens.
Affordability
Affordability refers to an individual’s ability to pay for transport services without compromising other essential needs. When a significant proportion of income has to be spent on mobility, individuals can find themselves in a difficult situation, often having to give up social and economic activities.